A former NHL player stuck at Toronto Pearson Airport due to delays is critiquing the facility, along with Air Canada, in a viral video uploaded to social media Monday.
Ryan Whitney, former professional hockey player for the Pittsburgh Penguins, was attempting to travel from Edmonton, Alta. to Boston, Mass. on Sunday when he encountered a series of delays that would see him stuck at the airport until Monday morning.
“I don’t even really know where to explain,” the former NHL player said in a video uploaded to his Twitter account that has since amassed nearly 800,000 views in four hours.
He says he landed in Toronto around 3 p.m. Sunday and spent three hours in line to get through customs, only to find his connecting flight to Boston had been cancelled.
“At this point now, I go and see that there’s about a 400-person line with about two Air Canada workers,” Whitney said. “There [were] a million cancelled flights and everyone was just panicking.”
After waiting in that line for nearly six hours, hoping for assistance, Whitney said Air Canada closed the counter and told the remaining customers to seek help elsewhere.
So, Whitney said he decided to re-enter the Canadian section of the airport, meaning he had to once again go through customs – this time, Canadian.
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